1. Optional birth insights
If you choose birth insights, we store your birth date, local birth time, time accuracy, birthplace, coordinates and time zone to calculate a Lahiri sidereal Moon rashi, nakshatra and ascendant. Exact birth details remain private. Only calculated badges are visible to eligible members when you separately consent and your profile is approved. You can change this permission in My profile.
An explicit birthplace search sends the place query to the configured geocoding provider (OpenStreetMap Nominatim by default). Do not enter a residential address or personal details in that search. You may enter coordinates and a time zone manually instead. Approximate birth times produce provisional Moon details without an ascendant badge; unknown times produce no chart. These are traditional astrological descriptions, not guarantees of compatibility, marriage or future events.
2. Who handles your information
Kalyana Bandhan, owned by Lakshmi, provides matrimonial assistance. Our business address and contact options appear on this page and on Contact. You can use the contact form for privacy questions, corrections, withdrawal of consent or deletion requests.
3. Information you provide
We collect registration and contact details, date of birth, education, occupation, family information, matrimonial preferences, and the community, religion, lifestyle or horoscope information you choose to provide. We also receive photographs, consent choices, support messages and introduction requests. Only provide another adult's information with their authorisation.
We keep payment order references, UPI bank references (UTRs), transaction IDs, amount, currency, payment status and administrator review records to check receipt and handle refunds. Payment credentials such as UPI PINs, full card details and CVV are handled by your bank, UPI app or payment provider, not stored by this application. Technical request information may be used for security, rate limiting and troubleshooting.
4. Why we use information
We use information to review your registration, assess preferences, help identify alliances, facilitate introductions, respond to requests, record consent, process payments and refunds, and prevent misuse. We do not sell your profile information. Service communications relate to your registration, introductions or support request.
5. Member profiles and introductions
If you separately opt in, an administrator may publish your approved photograph, display name, age, selected background details and a reviewed short description in the directory for registered, paid members. Payment alone does not publish your profile: consent and administrative approval are also required.
The member directory does not disclose your phone number, email, WhatsApp number, full date of birth, exact address or income. Introduction requests go to our team. Contact information is not unlocked for other members by paying a fee.
For matchmaking, our team may share a limited profile through a private link or with a potentially suitable family in accordance with your consent. A recipient may save or forward information they have already seen; we cannot guarantee that a recipient will never copy it. You can ask us to stop further sharing or withdraw directory consent.
6. Browser storage and cookies
After you create a member account, registration answers are saved securely to your account as you progress, including incomplete applications available to authorized administrators for support. A device copy, including selected photographs, is also kept in this browser and treated as expired seven days after its last save. Photographs upload when you submit. Clear saved progress removes the device copy; contact us to request deletion of account information.
We use a member or registration session cookie for up to seven days, a language-preference cookie for up to one year, and an eight-hour administrator session cookie. If you create a member login, we store your login email and a password hash; your password is not included in the browser draft. You can sign in again with your email or profile reference and password. Signing in starts a new session and ends the previous member session. Signing out ends access on that session. Gateway or external communication services may use their own cookies when you use them.
7. Service providers and security
Hosting, storage and payment providers process information needed to operate the service. QR payments are made through your chosen UPI app and bank under their terms; Kalyana Bandhan administrators verify receipt using the submitted reference. If a payment gateway is offered, its own privacy terms apply. If you choose WhatsApp or another external service, that provider's terms also apply. We may disclose records where required by law or to resolve fraud or a payment dispute.
The application uses access controls, private photo routes and server-side payment verification. No online system is risk-free. Do not send identity documents, bank credentials or unrelated sensitive information in the contact form.
8. Retention, choices and requests
We retain information for the matchmaking service, support, payment reconciliation and applicable record-keeping or dispute requirements. You can request access, correction, restriction of profile sharing or deletion through Contact. We may verify your identity before acting; certain payment or legal records may need to be retained, and we will explain applicable limitations.
Withdrawing optional directory consent stops future directory availability once the change is applied. It cannot recall copies already received by another person. Removing a local draft does not delete a registration already submitted to our team.
9. Grievance Officer and Support Contact
In accordance with the Information Technology Act 2000 and the Consumer Protection rules, the details of the Grievance Officer for resolving privacy, data handling, or service concerns are: Name: Lakshmi; Organisation: Kalyana Bandhan; Address: B-137, Ramapark, Bhagwati Garden, New Delhi 110037, India; Email: kalyanabandhansupport@gmail.com; Phone: +918287719806.
All grievances are acknowledged within 48 business hours and addressed promptly as per applicable statutory guidelines.
10. Eligibility and policy changes
This is an adult matrimonial service. Our registration minimum is 21 years for men and 18 years for women, subject to applicable eligibility requirements. Please report a profile created without the adult candidate's permission. Updates to this policy will be dated on this page; new uses requiring consent will require that consent.